Residential Sections Warranty

DoorLink Manufacturing, Inc. warrants the door sections against defects in material and workmanship and deterioration due to rust through (defined as metal perforation) in residential single-family, owner occupied installations for as long as the original purchaser owns the home. In all other residential installations for three (3) years, from date of delivery to the original purchaser. Window components are warranted against defects in material and workmanship for three (3) years from date of delivery to the original purchaser.

DOORLINK further warrants the Model 3600 Series Steel Doors for a period of five (5) years from the date of installation to the original purchaser against delamination (defined as the separation of front and back steel skins). This warranty specifically excludes weather-stripping which is subject to wear under normal usage. This warranty excludes rust resulting from damage to the door section caused by fire, other accident or casualty, scratches, vandalism, harmful fumes or chemicals, condensation or occurring as a result of any physical damage.

This warranty does not apply to and damage or deterioration caused by abuse, applied paint failure or failure to provide reasonable, necessary, and proper maintenance, or any other causes beyond DOORLINK’s control, nor shall these warranties extended to or cover any damages or claims with respect to any products that in any way have been altered, processed, misused or improperly handled or installed. This warranty applies to residential products only and is not valid on commercial applications.

Under the terms of this Limited Warranty, for any door components that are found to be defective upon inspection by authorized DOORLINK Personnel, DOORLINK will, at its option, repair or replace the defective components. Labor charges, shipping costs, paint or painting or other building materials shall be the responsibility of the consumer.

DOORLINK shall not be liable for any consequential or incidental damages. All other warranties, expressed or implied, including any warranty of merchantability are hereby expressly excluded. Some states do not allow the exclusion or limitation of consequential or incidental damages so the above limitations or exclusions may not apply to you.

In the event the door is defective, a claim must be submitted in writing with proof of purchase to DoorLink Manufacturing, Inc. 5700 NW 39th St, Riverside, MO 64150. After notification, DOORLINK shall be permitted to inspect the door for verification of defect.

Updated as of 12/9/2024.

All Genie garage-door products come with limited warranties that protect the original purchaser against defects in materials and workmanship.

Refer to your owner’s manual for details.

Warranty Registration

LIFTMASTER^® LIMITED WARRANTY FOR THE UNITED STATES AND CANADA

The Chamberlain Group LLC (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed (except where prohibited by applicable law (which may include the Province of Quebec)), that it is free from defects in materials and/or workmanship for the applicable warranty period stated for the product(the “Warranty Period”). The warranty period commences from the date of purchase.

The proper operation of this product is dependent on your compliance with the instructions regarding installation, operation, and maintenance and testing. The warranty does not cover damage(s) or defect resulting from the failure to comply strictly with those instructions. If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call (800) 528-5880 for residential products and (800) 528-2806 for commercial products toll free, before dismantling this product. You will be advised of disassembly and/or shipping instructions when you call. Then send the product or component, pre-paid and insured, as directed to our service center for warranty repair. Please include a brief description of the problem and a dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller’s sole option. You are responsible for any costs incurred in removing and/or reinstalling the product or any component.

ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE FOR THE RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. SOME STATES AND PROVINCES (WHICH MAY INCLUDE THE PROVINCE OF QUEBEC) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Because Seller cannot control the quality of products sold by unauthorized sellers, this limited warranty applies only to Products that were purchased from Seller or an authorized reseller in the United States or Canada, unless otherwise prohibited by law. Seller reserves the right to reject warranty claims from purchasers for Products purchased from unauthorized sellers, including unauthorized Internet sites.

THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF CONSUMABLE ITEMS (E.G., BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS), OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.

The disclaimers, exclusions, and limitations of liability under this warranty will not apply to the extent prohibited by applicable law (which may include the Province of Quebec).

SOME STATES AND PROVINCES (WHICH MAY INCLUDE THE PROVINCE OF QUEBEC) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE AND PROVINCE TO PROVINCE.

Effective Date: September 1, 2022